Great service from these guys. Highly recommended.
Geoff Coulson
Google Review · May 2026
Gravesend · Dartford · Maidstone · Greenwich · Bexley · Bromley · Croydon · Sevenoaks · Tonbridge · Chelmsford · Basildon · Southend · Brighton · London & the South East
PLATFORM LIFT PROBLEMS,
SOLVED BY THE ENGINEER
WHO PICKS UP THE PHONE
Repairs, Servicing & Installation
Platform lifts, stairlifts and home lifts across London and the South East. 15+ years' specialist experience, fixed-price quotes, no hidden charges.
Platform lifts, stairlifts and home lifts across London and the South East.
01474 612019
On the tools, every job
Harry servicing a platform lift control panel
GET A FIXED-PRICE QUOTE
Tell us what you need. We reply within 2 hours, no pushy sales calls.
✓ LOLER competent✓ Same-day weekday callouts✓ 15+ years experience✓ £10M insured
- £10M Insured
- LOLER Competent
- Same-Day Callouts
- Independent
15+Years Experience
5,000+Lifts Worked On, Harry's Career
Same DayWeekday Callouts
£10MPublic Liability Cover
Trusted By
Start here
WHAT DO YOU NEED HELP WITH?
Who you get
SPEAK TO THE ENGINEER,
NOT A CALL CENTRE
I'm Harry Reed. I've spent more than 15 years installing, servicing and repairing platform and access lifts. When you contact Reed Lifts, you're speaking directly to the person who will be doing the work, diagnosing the fault and answering for it afterwards.
15+
Years on platform lifts
LOLER
Competent person
£10M
Public liability cover
5.0
Google rating
Credentials
INDUSTRY QUALIFICATIONS
& CERTIFICATIONS
All qualifications and certifications available on request.
NVQ Electrical Engineering
Level 3 NVQ — Electrical Installation & Maintenance
NVQ Mechanical Engineering
Level 3 NVQ — Mechanical Engineering
Manufacturer Certified
Handicare · Stannah · Acorn · Bruno · Pollock · Phoenix · Thyssen · Wessex
£10M Public Liability
Public liability insurance — £10 million cover for commercial and contractor work
LOLER Competent Person
Lifting Operations & Lifting Equipment Regulations
EAL Lifting Operations
Engineering Awarding Body — Lifting & Lowering
What We Do
OUR SERVICES
Platform Lifts
Installation · Servicing · Callout · Repairs
Our specialism. Expert installation, servicing, breakdown callouts and repairs on platform lifts for homes, care homes and commercial premises.
Stairlifts
Installation · Servicing · Callout · Repairs
Supply, installation, servicing, callout and repair of straight and curved stairlifts, in family homes and residential care settings alike.
Through-Floor Lifts
Installation · Servicing · Callout · Repairs
Installation, servicing, callout and repair of discreet through-floor lifts, fitted with minimal structural disruption.
Commercial Maintenance Contracts
Scheduled service contracts for care homes, housing associations and property managers running multiple lifts across an estate.
Hoist Installation & Servicing
Full installation and ongoing servicing of ceiling hoists and patient handling equipment.
Lift Inspections & LOLER Reports
Thorough LOLER inspections and detailed statutory examination reports to keep you legally compliant.
Multi-Brand Parts Supply
Independent across every manufacturer. Parts for Stannah, Thyssen, Acorn, Handicare, Motala and more, including obsolete models.
Not sure which service you need? We're happy to advise.
Get in TouchClient Testimonials
WHAT OUR CLIENTS SAY
5.0
Based on 9 verified reviews on GoogleRead our Google reviews
Swipe for more reviews →
Great service from these guys. Highly recommended.
Geoff Coulson
Google Review · May 2026
Had a client with a disabled son who had the previous lift company leave them without a lift for weeks. Reed Lifts turned up within a few hours and made my client very happy by fixing the lift.
George Smith
Google Review · May 2026
Fantastic service! We needed a lift repair handled quickly, and these guys delivered. Their pricing was transparent from the start, and they got us back up and running in no time. Always effective and highly professional, I'd definitely recommend them.
Tom Moore
Google Review · May 2026
Absolutely outstanding service from start to finish. The whole process was smooth, professional, and completely stress free. The engineer was punctual, knowledgeable, and clearly took pride in his work. He explained everything clearly, worked efficiently, and left everything clean and tidy afterwards. You can tell he genuinely cares. Top class service, top quality product, and a company you can trust.
Craig Barsby
Google Review · April 2026
I engaged Reed Lifts Ltd for lift repair and was very satisfied with the service provided. The job was completed efficiently and to a high standard, with minimal disruption. Since the visit, the lift has been operating reliably with no further issues. A dependable and knowledgeable service, highly recommended for lift maintenance and repairs.
Muhammad Imtiaz
Google Review · April 2026
Excellent help and support from Reed Lifts with a couple of platform lifts. Very friendly and knowledgeable.
Miles Berneray
Google Review · April 2026
Quick diagnosis, efficient repair and a fair price. 100% would recommend.
Sam Cooper
Google Review · April 2026
Top company, would recommend to anyone needing lift works.
Steven Mckenzie
Google Review · April 2026
Great service supplying parts and repairing our lift.
Mike Riley
Google Review · April 2026
Great service from these guys. Highly recommended.
Geoff Coulson
Google Review · May 2026
Had a client with a disabled son who had the previous lift company leave them without a lift for weeks. Reed Lifts turned up within a few hours and made my client very happy by fixing the lift.
George Smith
Google Review · May 2026
Fantastic service! We needed a lift repair handled quickly, and these guys delivered. Their pricing was transparent from the start, and they got us back up and running in no time. Always effective and highly professional, I'd definitely recommend them.
Tom Moore
Google Review · May 2026
Absolutely outstanding service from start to finish. The whole process was smooth, professional, and completely stress free. The engineer was punctual, knowledgeable, and clearly took pride in his work. He explained everything clearly, worked efficiently, and left everything clean and tidy afterwards. You can tell he genuinely cares. Top class service, top quality product, and a company you can trust.
Craig Barsby
Google Review · April 2026
I engaged Reed Lifts Ltd for lift repair and was very satisfied with the service provided. The job was completed efficiently and to a high standard, with minimal disruption. Since the visit, the lift has been operating reliably with no further issues. A dependable and knowledgeable service, highly recommended for lift maintenance and repairs.
Muhammad Imtiaz
Google Review · April 2026
Excellent help and support from Reed Lifts with a couple of platform lifts. Very friendly and knowledgeable.
Miles Berneray
Google Review · April 2026
Quick diagnosis, efficient repair and a fair price. 100% would recommend.
Sam Cooper
Google Review · April 2026
Top company, would recommend to anyone needing lift works.
Steven Mckenzie
Google Review · April 2026
Great service supplying parts and repairing our lift.
Mike Riley
Google Review · April 2026
Worked with Reed Lifts? Your review helps other customers find us.
Leave a Google reviewWho We Work With
PRIVATE, RESIDENTIAL & COMMERCIAL
HomeownersCare Homes & Residential FacilitiesProperty Managers & Housing Associations
From single home stairlifts to full estate maintenance contracts, we work with private homeowners, care homes, and property managers across London, Kent, and the South East. Direct line to Harry on every job, never a call centre.
Homeowners
Need a stairlift for a parent or a platform lift for wheelchair access? We handle everything from the initial survey to the full installation. No hard sell, just honest advice on the right solution for your home.
Care Homes & Residential Facilities
We service and maintain lifts across care home estates. Whether you need a one-off repair, a LOLER inspection, or an ongoing maintenance contract, we keep your residents safe and your facility compliant.
Property Managers & Housing Associations
Managing multiple properties with lifts? One service contract covers scheduled maintenance, emergency callouts, and full LOLER compliance across your entire portfolio. One call to Harry, not a helpdesk.
The Man Behind Reed Lifts
MEET
HARRY REED
I've spent over 15 years working on platform lifts, stairlifts, hoists, and through-floor lifts across London, Kent, and the South East. Platform lifts are my specialism. They're a different beast to stairlifts and need a different level of expertise. Everything I do comes back to the same thing: keeping people safe, keeping equipment reliable, and giving customers their independence.
Read more about HarryShow less▾
After more than a decade in the industry, I founded Reed Lifts Ltd on a single belief: excellence is non-negotiable.
When you work with Reed Lifts, you deal directly with me. No call centres, no subcontracted strangers.
Safety isn't a checkbox. Every install and repair is to exact manufacturer specification, fully LOLER compliant.
After more than a decade in the industry, I founded Reed Lifts Ltd on a single belief: excellence is non-negotiable.
When you work with Reed Lifts, you deal directly with me. No call centres, no subcontracted strangers. I know your lift by name, and I treat every job, whether it's a stairlift install in a family home or a service contract across a care home estate, with the same uncompromising standard.
Safety isn't a checkbox for us. It's the reason we do this work. Every installation and repair is carried out to exact manufacturer specification, fully LOLER compliant, with zero shortcuts.
15+ years specialising in platform and access lifts
- 15+ years hands-on platform lift and stairlift experience
- Time served on platform lifts before founding Reed Lifts
- You deal directly with Harry, not a call centre
- Safety-first approach on every single job
- Fully insured and LOLER certified
HARRY REED
Founder & Director
Reed Lifts Ltd
On site, servicing a lift controller
Our Difference
WHY CHOOSE REED LIFTS?
Safety First, Every Job
Every installation and repair is carried out to exact manufacturer specification, fully LOLER compliant, with zero shortcuts. Safety isn't a line on a form for us. It's the reason we do this work.
Specialist Pricing, No Surprises
You'll always know exactly what you're paying for before any work begins. We're not the cheapest, and that's deliberate. Specialist expertise means the job is done right the first time, saving you money in the long run.
Direct Access to Your Engineer
When you call Reed Lifts, you speak to Harry. Not a call centre, not a middleman. A specialist engineer who knows your lift and your site. That's the advantage of working with a founder-led business.
Safety First, Every Job
Every installation and repair is carried out to exact manufacturer specification, fully LOLER compliant, with zero shortcuts. Safety isn't a line on a form for us. It's the reason we do this work.
Specialist Pricing, No Surprises
You'll always know exactly what you're paying for before any work begins. We're not the cheapest, and that's deliberate. Specialist expertise means the job is done right the first time, saving you money in the long run.
Direct Access to Your Engineer
When you call Reed Lifts, you speak to Harry. Not a call centre, not a middleman. A specialist engineer who knows your lift and your site. That's the advantage of working with a founder-led business.
READY TO GET STARTED?
Call Harry directly or use the contact form below.
The process
WHAT HAPPENS WHEN YOU CONTACT US
- 1
Tell us what's happening
Call, WhatsApp or send photos. A model number, a serial plate or an error code on the screen tells us more than anything else you can give us.
- 2
Speak to an engineer
Harry looks at what you've sent and tells you what it most likely is, whether it needs a visit, and how urgent it is.
- 3
Site visit if it's needed
We attend and diagnose properly. Some faults are fixed on the spot. Some need a part ordering, and we'll say so rather than guess.
- 4
A clear recommendation
Repair, service or replace, with the reasoning and a fixed price. If repairing is the better call, we'll say that even though replacing pays us more.
- 5
Work completed
Carried out to manufacturer specification, tested, and left clean. You get told what was done and what to watch.
- 6
Still here afterwards
The same number, the same engineer. Aftercare is the part most people only find out about when something goes wrong the second time.
Makes we work on
MANUFACTURER EXPERTISE
Reed Lifts is independent, so we are not tied to one manufacturer's service network or parts supply. We work on these makes whoever installed them, and every job below is one we have actually done.
Also working regularly on Acorn, Barduva, Brooks, NAMI, Vimec, Handicare and Thyssen units. See all manufacturers.
Where we work
AREAS WE COVER
Reed Lifts is based at Bowes Business Park in Meopham, Kent. Our core area is London, Kent, Essex, Surrey, Sussex and Hertfordshire, and we travel further for the right job.
For engineers
REEDCONNECT
Harry and a small group of experienced engineers are building a place to share real technical experience and keep hold of solutions that would otherwise disappear into private chats. Building a better knowledge network for platform lift engineers.
Get In Touch
GET A QUOTE
CONTACT INFORMATION
Phone
01474 612019
office@reedlifts.co.uk
Service Area
Gravesend, Kent
London, Kent & South East England
Fast Response Guaranteed
We aim to respond to all enquiries within 2 hours during business hours. Same-day emergency callouts on weekdays.