Had a client with a disabled son who had the previous lift company leave them without a lift for weeks. Reed Lifts turned up within a few hours and made my client very happy by fixing the lift.
George Smith
Google Review · May 2026
For managing agents & property teams
DEPENDABLE LIFT SUPPORT
FOR PROPERTY MANAGERS
Repairs, planned maintenance and specialist platform lift support across London and the South East. One engineer who knows every lift on your list, and answers the phone himself.
WHO WE SUPPORT
Managing agents
Communal platform lifts and stairlifts across residential blocks, with reporting your leaseholders can actually read.
Housing providers
Planned maintenance and reactive cover for lifts serving tenants who have no other way between floors.
Care environments
Care homes, hospices and supported living, where a lift failure is an immediate welfare problem, not an inconvenience.
Facilities and commercial
Offices, libraries, loading bays and multi-tenant buildings, including DDA compliance upgrades.
THE FOUR THINGS YOU ACTUALLY NEED
Most lift contracts are sold on price per visit. What costs you money is the lift that keeps failing, the examination that lapsed, and not being able to get a straight answer when a resident is complaining.
Reactive callouts
Same-day attendance on weekdays. You get told what the fault is, what it costs and when it will be back, rather than a ticket number and silence.
The fault that keeps coming back
A lift that fails every few weeks is a lift nobody has properly diagnosed. We look for the cause rather than clearing the symptom and re-invoicing you for it.
Planned servicing and LOLER
Six-monthly thorough examinations and scheduled maintenance across every lift on your list, with the paperwork issued when it should be.
Knowing where you stand
One number, one engineer, and a straight answer on whether a lift needs money spending on it or is fine for another year.
RUNNING MORE THAN ONE SITE
- One contract covering every lift on the portfolio, whatever the make
- A single schedule so examinations don't quietly lapse on the sites nobody visits
- Reports written to be understood by a leaseholder, a trustee or a registered manager
- Access arrangements agreed once rather than renegotiated every visit
- Honest capital advice: which lifts need replacing, which have years left
- Overflow and subcontract cover for lift companies who need a platform specialist
ACCREDITATION & COMPLIANCE
Everything your procurement or compliance process needs before a contractor gets on site. All certificates available on request.
£10m public liability
Cover for commercial and contractor work. Certificates on request.
LOLER competent person
Statutory thorough examinations and reports issued in-house.
NVQ Level 3, electrical and mechanical
Plus EAL lifting operations qualifications. Certificates on request.
RECENT COMMERCIAL WORK
See every job
Commercial6 May 2026
Aritco Platform Lift: Manual to Automatic Door Conversion
Door upgrade on an Aritco Platform Lift, converting manual doors to fully automatic door operators across all three floors. The install was completed with minimal downtime, leaving the lift with seamless automatic door operation and improved accessibility for everyone using it.
Read the job
CommercialBeckenham, London6 May 2026
Barduva SB200 Inverter Replacement
Inverter replacement on a Barduva SB200 lift. The faulty inverter was removed, the new unit fitted and wired in, and a full calibration run completed before the lift was tested and returned to service.
Read the job
CommercialWoolwich, London21 April 2026
Motala MC2000 Gearbox Replacement
Full gearbox replacement on a Motala MC2000 lift. After isolating the lift and securing it at the top floor, the motor and original gearbox were removed, all key surfaces cleaned and re-greased, and the new gearbox installed. The lift was rebuilt and tested on the same day.
Read the jobWHAT COMMERCIAL CLIENTS SAY
5.0from 9 Google reviews
Excellent help and support from Reed Lifts with a couple of platform lifts. Very friendly and knowledgeable.
Miles Berneray
Google Review · April 2026
COMMON QUESTIONS
Yes. That is how most of our commercial work runs. One contract, one schedule and one engineer who gets to know each lift, rather than whoever a national rota sends that week.
Same-day on weekdays, subject to where we are that morning. Our fastest response is the north Kent corridor and south east London, because the workshop is at Meopham. We do not claim 24/7 cover, because we do not offer it.
Any lift carrying people needs a LOLER thorough examination every six months, and goods-only lifts every twelve. A lift also needs re-examining after significant repair or modification. Missing one puts you outside the law and typically invalidates insurance.
Yes. We will survey what is on site first, tell you honestly what condition each lift is in and what has been missed, then quote. No obligation on the survey.
Yes. Several of the companies on our homepage use Reed Lifts for platform lift work, overflow callouts and commissioning when the job lands the wrong end of their patch. We work under your name and conduct ourselves accordingly.
We are independent, so all of them in practice. Regular work on Motala, Aritco, Cibes, Wessex, Stannah, Acorn, Barduva, Vimec, NAMI, Handicare and Thyssen units, including parts other companies have written off as obsolete.
TALK TO HARRY ABOUT YOUR PORTFOLIO
Send over what you've got and where it is. You'll get an honest read on each lift before anyone talks about a contract.
Same-day callouts on weekdays. You speak to the engineer, not a call centre.